THE APPROVAL CONSULTING

Privacy Policy

Effective September 6, 2026

This Privacy Policy explains how The Approval Consulting (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, submit an inquiry, use a private conversation link, or access the client portal.

Information we collect

We may collect information you provide, including your name, email address, telephone number, service interests, inquiry details, intake responses, date of birth, state shown on identification, messages, voice notes, documents, images, payment records entered by an administrator, and other information you choose to submit.

Information collected automatically

Our website and portal may collect limited technical information such as your IP address, browser type, device information, timestamps, login activity, and information needed to prevent spam, secure accounts, and operate the service.

How we use information

We use information to respond to inquiries, provide consulting and application-support services, manage accounts, communicate with clients, review documents, track service progress, send requested notifications, protect the portal, prevent misuse, maintain business records, and comply with applicable law.

Messages, recordings, and uploads

Private conversations may include text messages, images, documents, and voice notes. Voice notes require microphone permission and are stored privately for communication and service coordination. Do not submit information that is unrelated to your inquiry or service.

Service providers

We use service providers to operate our website, portal, database, file storage, authentication, email delivery, hosting, and website chat. These providers may process information only as needed to provide their services. The website chat widget is provided through LeadConnector. We do not sell your personal information.

Cookies and similar technologies

We may use cookies and similar technologies for secure sign-in, session management, preferences, website chat, fraud prevention, and essential portal functions. Blocking necessary cookies may prevent portions of the portal from working.

How we protect information

We use authentication, private links, access controls, and private storage intended to restrict client information to authorized users. No online service can guarantee absolute security, so you should protect your password and private conversation links.

Retention

We retain information for as long as reasonably needed to respond to inquiries, provide services, maintain business and security records, resolve disputes, and meet legal obligations. Retention periods may vary by record type.

Your choices

You may request access to, correction of, or deletion of your information, subject to applicable legal, security, and recordkeeping requirements. You may also manage available email preferences through your portal account.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our services change. The effective date above identifies the latest version.

Contact us

For privacy questions or requests, contact The Approval Consulting through the contact method provided on our public website or through your private portal conversation.